PlayStation hit with lawsuit

Gaming giants Sony PlayStation are being sued £5 billion for ‘ripping off customers’ with game prices and in-game purchases.

Photo: barkingdrum.com.
By: Sam Feierabend. 

The legal action, led by consumer rights champion Alex Neill, could see millions of everyday gamers owed money should the lawsuit be accepted by courts. The case claims that Sony PlayStation’s actions have driven up prices for consumers, resulting in customers being overcharged for digital gaming purchases over the past six years. This would be a complete abuse of the company’s position as market leader to impose terms and conditions on games’ developers and publishers, including a 30% commission on evert digital purchase on the PlayStation Store.

The estimated damages per individual in the claim is said to be between £67 and £562. This applies to any customer who has purchased digital games or add-on content on their console since August 2016. As many as nine million claimants could benefit from this lawsuit. Many vulnerable people rely on gaming for community and connection, so the actions of Sony are pricing people out of gaming.

The lawsuit is not the first time that commissions on digital platforms have been scrutinised. Apple and Google have faced similar accusations in recent years. Interestingly, it seems there is no mention of Microsoft Xbox in these lawsuit discussions, despite games and add-ons being a similar price. They could be one to watch.

PlayStation users will automatically have a claim if they: owned a console since 19 August 2016, live in the UK, purchased digital PlayStation games, or made in-game purchases via the PlayStation Store. Those who may be excited at the prospect of some extra cash are being warned however, as cases of this nature could take several years to resolve and could be left waiting if Sony PlayStation refuses to settle the claim.